Delivering satisfaction and service quality:a customer-based approach for libraries (Record no. 48122)
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000 -LEADER | |
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fixed length control field | 00667nam a2200241 a 4500 |
001 - CONTROL NUMBER | |
control field | adlib96000001 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | ViArRB |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20151026132417.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 960221s1955 dcuabcdjdbkoqu001 0deng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788184082425 |
022 ## - INTERNATIONAL STANDARD SERIAL NUMBER | |
International Standard Serial Number | |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | Adlib |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 025.5 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Hernon, Peter |
Relator term | |
245 ## - TITLE STATEMENT | |
Title | Delivering satisfaction and service quality:a customer-based approach for libraries |
250 ## - EDITION STATEMENT | |
Edition statement | |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New Delhi |
Name of publisher, distributor, etc. | Indiana Publishing House |
Date of publication, distribution, etc. | 2009 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiv, 181p |
Dimensions | |
500 ## - GENERAL NOTE | |
General note | |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Reference Services (Libraries)- Management |
-- | Consumer satisfaction |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Whitman, John.R. |
-- | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
University Library | University Library | 06/16/2010 | 1 | 025.5 HER | 00061790 | 02/18/2012 | 01/01/1980 | 06/16/2010 | Books |