Measuring Customer Satisfaction and Loyalty
Material type: TextPublication details: USA ASQ Quality 2010Description: xvii,287pISBN:- 9788122427998
- 658.812 HAY
Item type | Current library | Call number | Status | Date due | Barcode |
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Books | School of Management Studies General Stacks | 658.812 HAY (Browse shelf(Opens below)) | Available | SMS024567 |
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658.812 FUT ABC's of relationship selling | 658.812 GAN Product service management | 658.812 GUM Total relationship marketing | 658.812 HAY Measuring Customer Satisfaction and Loyalty | 658.812 HBR Harvard business review on customer relationship management. | 658.812 ICF CRM | 658.812 KAT How to turn customer service into customer sales |
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