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Harvard business review on customer relationship management.
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TextSeries: Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, 2001.Description: vii, 192 p. : ill. ; 21 cmISBN: - 1578516994 (alk. paper)
- 658.812 HBR
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School of Management Studies General Stacks | 658.812 HBR (Browse shelf(Opens below)) | Available | SMS025584 |
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| 658.812 GAN Product service management | 658.812 GUM Total relationship marketing | 658.812 HAY Measuring Customer Satisfaction and Loyalty | 658.812 HBR Harvard business review on customer relationship management. | 658.812 ICF CRM | 658.812 KAT How to turn customer service into customer sales | 658.812 KES Measuring and managing customer satisfaction |
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