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The nordstrom way the inside story of America's # 1 customer service company

By: Contributor(s): Material type: TextTextPublication details: New York John Wiley & Sons 1995Description: xii, 244pISBN:
  • 0471584967
Subject(s): DDC classification:
  • 658.807 1 SPE
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Includes index

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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India