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Harvard business review on customer relationship management.

Contributor(s): Material type: TextTextSeries: Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, 2001.Description: vii, 192 p. : ill. ; 21 cmISBN:
  • 1578516994 (alk. paper)
Subject(s): DDC classification:
  • 658.812 HBR
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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India