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1.
Myhrberg by
  • 9001:2008
Publication details: ASQ Quality press 2009
Availability: No items available.

2.
Cracking the Case of ISO 9001:2008 for Service, 2ed by
  • Charles A. Cianfrani
Publication details: ASQ Quality press 2009
Availability: No items available.

3.
Measuring Customer Satisfaction and Loyalty by
  • Hages, Bob E
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ASQ Quality 2010
Availability: Items available for loan: School of Management Studies (1)Call number: 658.812 HAY.

4.
ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness by
  • Schlickman, Jay J
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ASQ Quality press 1998
Availability: Items available for loan: Department of Statistics (1)Call number: 519.248 SCH.

5.
ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness by
  • Schlickman, Jay J
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ASQ Quality press 1998
Availability: No items available.

6.
Measuring Customer Satisfaction and Loyalty by
  • Hages, Bob E
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ASQ Quality 2010
Availability: No items available.

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University Library
Cochin University of Science and Technology
Kochi-682 022, Kerala, India